Restaurant Marketing


WaitApp by mobully

Restaurant Marketing

WaitApp Adds Restaurant Marketing to Wait List Management

WaitApp is the first and only 2-way text messaging and restaurant marketing tool on the market, providing restaurant owners with a unique opportunity to manage their waiting lists, cultivate ongoing customer relationships, and fill more seats than ever.

Here’s what WaitApp can do for you:

  1. WaitApp manages your busy waiting list with a customizable, 2-way text messaging system. Allows you to manage your waiting list while customers shop or walk around; WaitApp keeps track of everyone and sends a custom text, “Your table is ready!” at the touch of a button.
  2. Replaces expensive restaurant paging systems (which get broken, stolen and lost) with a simple reservation and seating tool that you can use right on your tablet (or PC/Mac).
  3. Provides natural language, 2-way mobile text messaging between you and your customers, “Give me 5 minutes. I’ll be right over!”
  4. Creates an ongoing marketing tool for restaurant owners, enhancing guest loyalty
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    while maximizing lunch and dinner seatings.

  5. Fills more seats than ever with ‘Top of Mind Awareness’ marketing system.

Stay in touch with your customers… right when they need you

With WaitApp, your relationship with your customers continues long after they pay the check. WaitApp’s unique restaurant mobile marketing tool lets you text customers in real time, as often as once a week. Not only can you customize your messages according to guest preferences, frequency of visits, or last-time-visited, but you can capitalize on customer ‘top of mind awareness’ like never before.

‘Top of mind awareness’ = tremendous marketing success

Maybe the most crucial element for successful restaurant marketing. Research shows most people don’t decide where they’re going to eat until 15 minutes before they leave. That critical window of time just before the lunch or dinner is when your customers will be most receptive to restaurant marketing —and with WaitApp’s patented technology, owners can take full advantage of advanced restaurant marketing:

  • Send out lunch specials at 12pm
  • Send ‘Happy Hour’ reminders or dinner specials at 5pm
  • Rainy day? Entice customers with a free cocktail or special offer!
  • WaitApp technology – better than email

WaitApp’s patented technology gives restaurant owners a game-changing advantage over email marketing. Emails find their way into spam folders, or go unread for hours or days… But 90% of the population read texts within 15 minutes of receiving them. With WaitApp, once your customer opts in, you can count on the fact that they’ll getting the message you send, at the exact moment you want them to. But customers aren’t just on the receiving end of your mobile marketing, they’re active participants. They can reply to your texts by making or modifying reservations, asking about wait times, requesting a dinner special, etc. opening up a two-way channel for communications with your host and providing the ultimate in customer service.

Reach your customers anytime…

WaitApp goes beyond basic one-way text alerts or coupon delivery and lets you engage your customers in an ongoing back-and-forth conversation. WaitApp can do this because it utilizes mobully’s patented short code allocation technology that provides the most cost-effective method possible for two-way SMS messaging. Other mobile services rely on single common short codes that might be shared by thousands of other restaurants, and which expire after a given time. But with WaitApp, each restaurant gets its own exclusive, permanent short code pathway with opted-in guests. Your code never expires! Opt-in customers can text you a week, a month, or a year later, and you can reply back in seconds.

WaitApp lets you do it all…

  • Manage seating and reservations with a simple, intuitive interface.
  • No more expensive restaurant buzzers
  • No ‘yellow paper waiting lists’ to throw away (lost marketing opportunities)
  • Build your customer database
  • Reduce no-shows
  • Optimize your marketing capabilities
  • Maximize profits and ROI
  • Only available through WaitApp

      No one else offers a 2-way mobile restaurant marketing system as dynamic and reliable as WaitApp. It’s easy to implement and surprisingly affordable! All you need is internet access and a browser working on a table, netbook, PC or Mac to get started – register at mobully.com and you can be texting your customers in minutes. Contact us for more information at sales@mobully.com or 855 276-8398.

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