Increase Restaurant Profits

WaitApp by mobully

Increase Your Profits with WaitApp

Increase Your Profits with WaitApp Excellent customer service is the key to repeat and referral business is necessary for growing profitability. Unfortunately for years restaurants have delivered a poor customer service experience from the moment a guest enters by using pagers and paper guest management systems.

WaitApp solves there current customer service problems delivered by pagers and paper

1) Don’t make guests wait to the moment of arrival before they know how long the wait is going to be – they may not bother driving over if they fear the wait is too long or they know they have to wait on premise; 2) Don’t make guests stand around in a crowded, stuffy and loud lobby while waiting for a pager to vibrate or host to pass through calling their name – this is not a good way to start a relaxing, welcoming evening at your restaurant; 3) Don’t make it difficult for guests to get updates and communicate with the host – this leads to guest frustration, walk outs and cancellations; and, 4) Don’t recognize your guests by name or how often they dine with your restaurant – missing out on a great chance to make your guests feel special and build loyalty. WaitApp not only enhances the guest experience while on premise but also saves the average restaurant about 80% over the cost of replacement guest pager systems – as much as $1000/month at high volume restaurants based on the average restaurant experiences about a 1% lost/broken rate on pagers handed out to guests. See your own ROI on replacing pager systems.

High Return on Investment with WaitApp

WaitApp also enables restaurant to capture the mobile phone numbers, build a database of customer activity and opt-in guests to highly profitable mobile marketing. For a couple pennies you can send a text message that will

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be read by 98% of recipients vs. $.40 to send a post card that goes straight into the recycle bin or $.01 to send an email that will be read by 20% of recipients. And unlike the email and direct mail channels, you control with great accuracy when the messages are delivered and read, achieving top of mind awareness at the critical moment consumers are making plans for eating out. Mobile coupons have a 15 times higher redemption rate than print coupons so there is no better way to drive sales than mobile marketing but it all begins with capturing the mobile phone number and opting-in your guests to ongoing mobile communications. Calculate your ROI with WaitApp.  

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